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My Ranger isn't shipping and I do not know why.


antoncheez

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I ordered a ranger in mid march and have been tracking it online. It has said it is "in production" with a window sticker for the last 2 weeks. It hasn't shipped. My dealer's estimated delivery date changed from the 3rd of June to the 10th of June to the 13th of June and now the truck is still not here, and shows absolutely no movement. The vehicle tracker on ford's website is no longer being updated on my side. 

What should I do? I want my truck, but it doesn't look like I'm going to get it at this rate, and I don't think the dealer is yanking my chain because they have been vary communicative and helpful so far. 

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30 minutes ago, antoncheez said:

I ordered a ranger in mid march and have been tracking it online. It has said it is "in production" with a window sticker for the last 2 weeks. It hasn't shipped. My dealer's estimated delivery date changed from the 3rd of June to the 10th of June to the 13th of June and now the truck is still not here, and shows absolutely no movement. The vehicle tracker on ford's website is no longer being updated on my side. 

What should I do? I want my truck, but it doesn't look like I'm going to get it at this rate, and I don't think the dealer is yanking my chain because they have been vary communicative and helpful so far. 

Did you have any addons like a bedliner?  Those are done in another location after it's built.  The other possibility is it's just waiting on a rail car.   2 weeks is not a long time - I wouldn't be concerned for another 2 weeks or so.  Has the dealer been in contact with Ford?

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I didn't order a bedliner or any other aftermarket parts through the factory, I was going to have the dealer take care of those items. According to my dealer, the car hasn't even shipped yet. My concern is not that it hasn't shipped, it's about how it is more or less lost in the ford system. It is telling me it is still in production (since June 10th), not waiting for shipment. It also says it should have been delivered yesterday, which is the 3rd delay the system has reported and now it still is not here. 

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