silvrsvt Posted February 5, 2019 Share Posted February 5, 2019 https://www.theatlantic.com/magazine/archive/2019/03/ford-ceo-jim-hackett-ux-design-thinking/580438/ Quote Link to comment Share on other sites More sharing options...
rmc523 Posted February 5, 2019 Share Posted February 5, 2019 Interesting article, and kind of explains his "user first" approach. I still think it looks so odd when I see lines like "A decade ago, the 11th-floor conference room of the headquarters building was the scene of desperate negotiations to avoid bankruptcy." Quote Link to comment Share on other sites More sharing options...
BarneyFord Posted February 5, 2019 Share Posted February 5, 2019 I can relate. Stuff that I like and stuff that I don’t like about my vehicles. My user interface to them. Quote Link to comment Share on other sites More sharing options...
rperez817 Posted February 5, 2019 Share Posted February 5, 2019 As frustrating it is to investors and analysts that Hackett's program to get Ford fit again is taking a long time, it's good that Hackett would "rather get the right answers slowly than the wrong ones quickly." Quote Link to comment Share on other sites More sharing options...
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