paula c Posted January 28, 2019 Share Posted January 28, 2019 Hi, Can anyone tell me what options I may have regarding the following scenario: My Mom is a Ford retiree. She was given a PIN number from Ford for a new leftover 2018 EcoSport she wanted to purchase. She went to the dealer yesterday and bought the car. After looking over her paperwork, it appears that Ford did not use the Z plan price and charged her $1000 less than MSRP just to seem like she was getting a break. My Mom is 74 and I think they took advantage of her. Nowhere on the invoice is there a Z plan price acknowledgement. I'm going back to the dealer with her tomorrow to find out why they did this. Any input is greatly appreciated. Thank you.. Quote Link to comment Share on other sites More sharing options...
fuzzymoomoo Posted January 28, 2019 Share Posted January 28, 2019 Well if the price she ended up getting ends up being lower than z-plan then there's no issue. Quote Link to comment Share on other sites More sharing options...
paula c Posted January 28, 2019 Author Share Posted January 28, 2019 Thanks for the input. It can't be tho. Even the "Wow" Internet price for anyone off the street is $22,100 Quote Link to comment Share on other sites More sharing options...
paula c Posted January 28, 2019 Author Share Posted January 28, 2019 Why wouldn't they use the Z plan documents or agreements? Quote Link to comment Share on other sites More sharing options...
fuzzymoomoo Posted January 28, 2019 Share Posted January 28, 2019 Either they messed up or they’re just dumb Quote Link to comment Share on other sites More sharing options...
paula c Posted January 28, 2019 Author Share Posted January 28, 2019 I plan on going back tomorrow with my Mom to straighten it out. What are my chances? Quote Link to comment Share on other sites More sharing options...
akirby Posted January 28, 2019 Share Posted January 28, 2019 Just remember, the dealer is not Ford - they’re an independent business that happens to sell Fords. Talk to the sales manager not the salesman and tell them it must have been a mixup on the Z plan pricing. If they refuse to change the price then tell them you’ll be talking to the local news about how they took advantage of a 74 yr old Ford retiree. 1 Quote Link to comment Share on other sites More sharing options...
paula c Posted January 28, 2019 Author Share Posted January 28, 2019 Thank you so much! Quote Link to comment Share on other sites More sharing options...
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