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05 Navigator Rear Defroster Shattered Window


Groverson

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So this morning we decided to drive over to Cracker Barrel. It was a cold morning here in Franklin Tennessee. My wife put on the rear window defroster due to ice on the window. We were on the road five minutes and Boom! - the rear window shattered. Such a loud explosion. I guess the window heating coils malfunctioned. The window will be replaced tomorrow but Im worried that this will happen again. What should I do as far as troubleshooting?

 

Thanks!

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Edited by Groverson
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So this morning we decided to drive over to Cracker Barrel. It was a cold morning here in Franklin Tennessee. My wife put on the rear window defroster due to ice on the window. We were on the road five minutes and Boom! - the rear window shattered. Such a loud explosion. I guess the window heating coils malfunctioned. The window will be replaced tomorrow but Im worried that this will happen again. What should I do as far as troubleshooting?

 

Thanks!

Dang! Thats an impressive mess. Did you get an immediate loaner? So far our dealership has been super fast with maintenance and service.... in my driveway within an hour with a loaner. Hopefully youll get answers and a quick fix.
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