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2018 Navigator Issues...Maybe?


jacksonrle

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  • 3 months later...
  • 9 months later...

I know, old thread. In isolation since I got a positive CV test result yesterday. Any who...

 

I have had a few instances where my lift gate stopped about halfway through the closing process. Did not go back to the full open position. Example from several days ago: Placed groceries in the back, started taking cart to cart barn, pressed the button to close. Turned around from cart barn and lift gate was stuck in half closed position. 

 

Has anyone experienced this? I know it's possible it is the object detection, but the manual states it should reopen fully in that case. Yes, when able, I will take it the dealer to have it checked. Just curious if anyone else has had to have this looked at. 

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Oh no, were so sorry to here that.  Please do everything you are able to make sure you and your family heal and beat the virus.

 

Concerning your vehicle, in other forums, some say the dealer repositioned the wire for the tailgate sensor and that helped fix the tailgate issues.

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5 minutes ago, Dlcorbett said:

Oh no, were so sorry to here that.  Please do everything you are able to make sure you and your family heal and beat the virus.

 

Concerning your vehicle, in other forums, some say the dealer repositioned the wire for the tailgate sensor and that helped fix the tailgate issues.

Thank you! I tested because I had loss of smell and taste from March 24-28 and learned that was a possible tie to CV. NO other symptoms. Have felt perfectly fine otherwise. 

 

Okay, I'll mention that when I bring it in, thank you. 

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  • 4 months later...

same problem with liftgate getting stuck while going down ?

Has been to dealer 4 or 5 times now .... any suggestions??

2019 Navigator

 

I have gone directly to dealer before turning off and they saw what was happening, and were able to get trouble code.

Have replaced the module twice without success.  Tried changing battery (2nd battery failed immediately) 

They have talked to Lincoln Hotline, but still no success.  Another "part on the way" ....how long do I wait before I tell

Lincoln I really want a vehicle that doesn't have these issues.  I can't go pick up anything, which I need to do frequently for fear that the tailgate/liftgate won't close ....yikes!!!

Edited by Fox Lake Gal
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31 minutes ago, Fox Lake Gal said:

same problem with liftgate getting stuck while going down ?

Has been to dealer 4 or 5 times now .... any suggestions??

2019 Navigator

It's happened so sporadically that I am guessing it may difficult to diagnose. Not really sure about that. I do have an oil change coming soon. I will mention it and see what they say. 

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  • 2 weeks later...
On 8/24/2018 at 8:09 PM, boredinbirmingham said:
On 8/24/2018 at 1:45 PM, tbone said:

This is why I lock the keys in the car and use the keypad or my phone.

How does that work with the touch lock/unlock door handles?


Well you have to give to get.  I don’t like carrying keys, so I lock them in the truck and use the keypad. Because of that, you don’t get to use the touch lock/unlock. 

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  • 3 weeks later...

Well....I've met the criteria for Lemon Law in Wisconsin -- it's been in 4 times, this last time for over a month.

Have been working with Concierge desk.

They called yesterday to tell me they're sorry, but cannot justify buy back.

One of the things they asked of me was to keep Navigator an additional SIX months -- which would take me thru

the dead of winter in Wisconsin..... I use vehicle several times a week to haul food for our local food pantry, so that's

really not an option if the lift gate won't close. If their engineer couldn't repair at dealer, and asked for 6 months to

rewrite a program ... what should I do?  No, just no!  This is unacceptable on an almost $90K vehicle.

This is my third Navigator -- my husband has had many F-150s and we also have an '88 Mustang with 20,000 miles on it .

Guess it's time to leave Ford/Lincoln?  And to clarify -- I couldn't be happier with my Lincoln dealer and his staff -

they have tried everything. Any ideas who to reach out to next??  Sorry to ramble, but I'm just so disappointed in Lincoln.

We left Cadillac after 15 Cadillacs -- guess I'm beginning to be sorry I left them - they've stood behind their vehicles.

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Just lemon law the vehicle and get a new one. The company will always find a way to weasel out of doing the right thing which is why the lemon laws exist. Grass isn’t always greener unfortunately.

 

I’ve had issues with every company, vehicles or otherwise, when products fail and they don’t stand behind them. Smaller companies usually do the right thing. Big companies usually don’t. Obviously there are exceptions to both. Good luck!? 

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