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Is COTUS functioning?


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I have received my VIN or my new 2019 F250 and when I enter it into COTUS i get the message "A matching vehicle could not be determined. Please contact your dealer to get status updated about your order." The dealer assures me that it should be there and the help page also says it should be there if a VIN has been issued. I have also tried using Order Number, Dealer Code, Last Name and get the same message.

Any help is appreciated

 

Mike

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I've had my VIN since the 1st week in April & have yet to have COTUS acknowledge me or my VIN. Must have tried close to 100 times.

 

ETIS will recognize my VIN & correctly identify my engine type, size & a few other things, but nothing else.

 

I've never been able to obtain a window sticker although I was told it should be available about a week before my assembly date.

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  • 3 months later...

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