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WALDORF FORD & F-150 Bed Rails


pupcom

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I recently ordered a 2013 F-150 FX4 with a 5' 6" bed from Waldorf Ford in Waldorf, MD. Amoung the items I wanted was the pop outs on the bed rails so I could install the pop up tie downs. I was assured the pop outs would be on the truck when I ordered it. Well, I got the call yesterday around noon that the truck was in. While talking to the sales guy, I asked him to make sure the pop ups were on the bed rails before I got there that evening. After I got to the dealership around 6pm however, upon inspection of the truck, I found that there were no pop outs. I told the sales guy that the bed rails did not have the pop outs as I had requested and even asked about multiple times. He said he didn't know why they weren't on there. I asked him to see if the dealer could install them since I ordered it that way. He left and came back to say they didn't have any in stock. So I asked him about taking rails off another truck in the lot. He again left and came back to say no other trucks on the lot have the pop outs. The manager even came out and "helped him look". So I left the dealership, upset WITHOUT the truck that I have been waiting on for 8 weeks!

 

UPDATE: I went home after the dealership and got online and researched the part for myself and found that Ford does not offer the pop outs on the 5' 6" bed rails. I wish the dealership knew about the product that they are selling. I'm not sure if I should go back to get the truck or just go order one from a different dealer who knows what's what and won't try to pull a fast one.

 

- Undecided FX4 buyer?


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I recently ordered a 2013 F-150 FX4 with a 5' 6" bed from Waldorf Ford in Waldorf, MD. Amoung the items I wanted was the pop outs on the bed rails so I could install the pop up tie downs. I was assured the pop outs would be on the truck when I ordered it. Well, I got the call yesterday around noon that the truck was in. While talking to the sales guy, I asked him to make sure the pop ups were on the bed rails before I got there that evening. After I got to the dealership around 6pm however, upon inspection of the truck, I found that there were no pop outs. I told the sales guy that the bed rails did not have the pop outs as I had requested and even asked about multiple times. He said he didn't know why they weren't on there. I asked him to see if the dealer could install them since I ordered it that way. He left and came back to say they didn't have any in stock. So I asked him about taking rails off another truck in the lot. He again left and came back to say no other trucks on the lot have the pop outs. The manager even came out and "helped him look". So I left the dealership, upset WITHOUT the truck that I have been waiting on for 8 weeks!

 

UPDATE: I went home after the dealership and got online and researched the part for myself and found that Ford does not offer the pop outs on the 5' 6" bed rails. I wish the dealership knew about the product that they are selling. I'm not sure if I should go back to get the truck or just go order one from a different dealer who knows what's what and won't try to pull a fast one.

 

- Undecided FX4 buyer?

 

 

 

 

Seriously? You waited 8 weeks for a truck, and you're going to go order another one, exactly like it, still without the pop outs, just because the dealer thought it should have them when they didn't? Seriously?

 

That is an extremely minor issue, and I'm not surprised the salesman didn't know they didn't come with it. 6.5' beds do, 5.5' beds don't, and never have (at least since '04). They've probably never been asked about it before. Now, they should've looked and found they didn't have them, but they didn't.

 

Get over yourself, swallow your pride, go pick up the truck, and do like I did and cut out the holes with a utility knife so you can put the tie downs in.

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If you asked multiple times about the cut-outs you must have had an idea that the 5.5' short bed would not come with the cut-outs. Salesmen don't know everything and many times you will know more than they do. It doesn't mean they are trying to scam you. Only the 6.5' and 8' beds have the cut-outs.

Edited by Bryan1
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