I ordered a 2019 Transit Connect on August 17, 2018. I have not heard anything on a VIN yet. It's been 9 weeks and no one can tell me the status of my order. My dealer has tried and come up with nothing. The Ford sales rep from our district was transferred and they don't even have one now, until about Nov. 1st. I've contacted Ford myself at every phone number and email address I can find with no results. They keep telling me "once you get the VIN #, you can look up where your vehicle is". However the web site they told me to use does not work. I've tried VIN #'s from dealer stock and dealer orders and none of them come up. Does anyone have any suggestions that would help me?