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Capri

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  1. Yes, I had a big problem!! Retired at the end of the year. My account was compromised, I was mixed up with someone else. There were many consequences, lost benefits as well as pension and have spent days trying to fix it. My advice is to watch your account very carefully especially now with the transition of the pensions. Contact them if you see anything unusual, check your personal information carefully. We have found errors. What happened to us hopefully won’t happen to anyone else. If you need to speak to someone regarding a problem or discrepancy make sure to ask to get connected to US rep and follow up. They often will not call back or correct the problem, keep pushing. Please note that you may not get an email for some activities or transactions made on your account, so be vigilant. This has been a nightmare for our family!
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