rdeahl

These are two recordings of the noise my Nautilus makes that I'm wondering what is the source and is there a corrective action. The noise is the metallic ringing sound. Is it really the fuel pump?? Play the wav files with the volume up. Noise #1.wav Noise #2.wav

From the time I picked it up my 2019 Nautilus makes a clunk-clunk noise. It is not when its moving. it's when a door is opened or even when you walk up to it in a garage (when you are 8-10 feet or so away). It's not the door latching mechanisms. It's not the locks (can happen when the vehicle is unlocked). Has happened when the liftgate is opened. Sounds like it's coming from the underbody somewhere in the rear. Went to the selling dealer. Mechanic said he could not verify. There was a Nautilus in the showroom. Opened door. It made the noise. My salesman and the sales manager also heard the noise. Salesmanager went to service and told them "they all do it" and no further action required. Service would not contact Ford to see if there was a fix. Called Lincoln Concierge Service Manager. They recommended second opinion from a different dealer. The second dealer had the Nautilus for about a week. They heard the noise. Their opinion (as stated on the service writeup) is that it is the fuel pump priming for startup and the noise it normal. I question that that the noise occurs even when the key fobs are in the house and not near the vehicle. Noise sound kind of like a pump shotgun racking or a lever action rifle. Asked for a service engineer to look at it, or for the dealer to contact one. Was told since in the dealers opinion the noise is normal this was not necessary. Would like to know if others have the issues and is there a fix.

I need 12 volt power. How many 12 volt power outlets does the 2019 Nautilus have? Where are they located?