Based on my experience with my Raptor, dealers, managers, fields reps, etc. have no fricking clue about anything until the vehicle actually shows up on the truck. I don't understand why a "tracking" number isn't just given to each order like UPS and we can click and track to our hearts content on a website that gives these "OK to sell" etc. definitions right with your tracking so you have an idea what is going on, but that would be too easy. I am not even bothering talking to my dealer or ford this time, waste of heart ache, it shows up when it shows up.