EaterofWorlds

It was delivered to my dealership late last night!!! I pick up on Saturday. Thanks for all your help, Cyberdman!!! :D

Damn. Well, it'll get here sooner or later! lol

I thought it would be a nice gesture if everyone on this forum who has been helped out by cyberdman posted a big THANK YOU!!! in this thread. I know it's not much, but I think it's the least we can do for the likes of cyberdman and all those employees at Ford who care enough about their employees to go above and beyond the call of duty. C'mon guys, show your thanks! :shades:

Hey, cyberdman! Just wondering if you had any updates for me in the past week? Just wanted to say thanks for all the awesome tracking work you've been doing. Handling the huge demand out there for vehicle tracking shows how much you care about your customers and continued well being of your company. You rock, bro.

1. I said cyberdman's and viperpilot's efforts were in vain because they alone could not satisfy the demand of thousands of consumers. I am not being critical of them in any way. They were only trying to satisfy consumers. They saw a need and tried to fulfill it. In fact, cyberdman and viperpilot are not the focus point of my post. I don't know why you think I'm hammering them. 2. True, UPS/FED Ex/USPS does not produce the products it tracks... however, this is an irrelevant piece of information. Why is it irrelevant? Because Ford already has this information available. It's only a question of releasing it to the concerned/interested consumer. If Chevy, BMW, Toyota, etc. can do it, so can Ford. There is no logistical/technological excuse. 3. Some dealerships don't bother to give updates... they feel it's Ford's duty to do so. So the customer bounces between the dealer and Ford CS. From the customer's perspective, they're being given the run-around by two parties that have information they desire concerning a purchase that's second only to purchasing a home. This creates an atmosphere of frustration and exasperation on the part of the consumer - an atmosphere a good business never wants to foster. Exasperation generally gives way to anger... and anger gives way to order abandonment/cancellations - a much more common occurance than you may think. 4. If dealerships were reliable/forthcoming with product tracking information, you would not see the deludge of tracking requests that you see here and on other Ford forums. Now, you must ask yourself - what's easier for a company to accomplish - forcing thousands of dealerships across the country to comply with a product tracking mandate, OR creating a web site that gives product tracking access to consumers with a VIN #, allowing the consumer to check the status of his/her vehicle at their leisure? Most car companies out there have already solved this problem. It's only a matter of time before Ford gets knocked on the head by enough complaints that they'll see the solution as well. Personally, I believe Ford does not want to release this information because of market ignorance but due to the simple fact that their order/delivery system is in serious need of an overhaul, and they don't want the clusterf*** of a system they currently have put on display for all to see.

Although viperpilot and cyberdman gave it a noble effort (and their efforts to go above and beyond the call of duty to satisfy customers should be commended, not admonished, by their company), theirs was destined for failure, simply due to the sheer volume of demand for a tracking service from Ford. Like it or not, Critic, this is what the vast majority of CUSTOMERS WANT - a way to track their vehicles. UPS and FED EX manage it - and they deliver much more than large ticket items such as vehicles. Several other car companies manage it. Almost every aftermarket company I deal with offers product tracking. Hell, even USPS does it! I know that the Mustang forums I belong to are chock full of customers desperately trying to find out anything about their order. Check this out: http://www.chevrolet.com/ordertracking/ Your competition is already getting the message. There's great demand for a service here and Ford will either fulfill it or suffer a loss of business. Like it or not Ford will eventually be dragged kicking and screaming into the modern era of product tracking. It's what the market wants.

Oh, okay, cool. I thought because it said it was on a ramp that it was offloaded.

Ah, okay. So another railcar, then. Thanks for the heads up. Looking forward to when it's finally put on a truck.

Does that mean it has been offloaded from the railcar and is awaiting transport by truck carrier, or that it's getting on another train? Just curious. Thanks again for the info.

Thank you very much!

Hey there... could anyone be so kind as to check on my VIN for an update? 1ZVBP8CF4B5146181

Cool beans. Thanks for all the help, bro!

Thank you Cyberdman! When I put my VIN into the link you gave me, it just tells me that the VIN has not been found in the system. Is that normal? Should I expect to see my window sticker soon?

Hey guys! Finally got my VIN last week. Just wondering if anyone could track and tell me when my window sticker is up. Build date would be nice too! 1ZVBP8CF4B5146181

It's beyond me why Ford would make ordering a Mustang such a tedious process. They're going to lose business if it keeps up. I don't care how loyal a consumer may be to a particuliar brand, if he/she gets jerked around enough, they'll move onto the next company that wants their money.