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ViperPilot

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Everything posted by ViperPilot

  1. The problem with these "rumours" is there's no mention of the strings attached by the goevrnment. We all remembered about the bullshit about the "economic footprint" that was supposed to be maintained, but in reality, Ford just can't handcuff itself to saying that it;s going to maintain "x" amount of employees for the next "y" many years especially when it's slashing jobs stateside.
  2. So what you're asking is, what is the clearance of your own car? You can always stack 2x4s and drive over them until you hit, that will give you a +/- 1.5" clearance number ie if you hit 3 stacked but not 2 then you are somewhere between 3" and 4.5". Likewise if you hit 4 but not 3 you are somewhere between 4.5" and 6" Or you can just get out a tape measure and measure it like normal people do. :shades:
  3. Unfortunately the only person that has the ability to do anything is your dealer. Sorry
  4. Sorry, in case you're unaware, the Fiesta is now the new entry-level car. Expect the Focus to become more expensive with the new model, not less. Remember people used to pooh-pooh Ford's sale figures because so much of their sales were to fleet? Ford's days of fire-saling cars are over. Thank god.
  5. Thanks, I'm on TMS already, and you know me, just not as VP. I would buy in the US but seeing as I have only $10G cash plus my car I'd still be financing $30G. Being a Canadian resident you can't finance through US Ford Motor Credit, and when you consider the 7% cost of borrowing it would erode most of what you would save. As an A-Planner it would be smarter to just wait until the 0% financing comes out. Montreal Ponies saved more because he doesn't have the A-Plan discount to start from.
  6. Thanks, and no I'm ordering mine in Jan-Feb so it'll be a 2012. I'm hoping they will shrink the $7000 spread between the US/Canadian price for the same car some by then.
  7. Sorry, it's the best I can do from home, my out of plant resources are limited. I'm on vacation this week. But if it's any consolation I have a valuable USPS package that has disappeared into customs for 2 days now and I think they're doing it intentionally. :^x
  8. In Transit Shipped Rail - Railcar # ETTX907068 (Ferrocarril Mexicano S.a. De C.v. ) Ramp 54, Hermosillo Asy, SO Jul-07-2010, 16:00 MT D Ham<snip> Dealer: T<snip>e R<snip>, Inc 2060 <snip>, C<snip>, CA , 926<snip> , (949).<snip> And maybe your Mexican is better than mine: Inicial y número : ETTX907068 Tipo:PLATAFORMAS-ARMAZON 3 NIV/AUTO C/V: C Eventos: SALIDA DE TREN Ciudad:CARBO Estado: SONORA Fecha: 8 DE JULIO Hora: 13:29 Observaciones: EDI-1 Surprised that you ordered with only a 40 priority code. If you need any of this info removed, respond as such. PS: You want to track it yourself check here: http://www.ferromex.com.mx/eFerromex/consultas/carros/ConsultaCarros.do
  9. It is, But we're talking about the X-Plan, where in order to get a PIN you need to provide the info to Ford.
  10. Dean, what I meant about "dealers competing," etc. is that dealers don't want other dealers knowing what another's orders are; which is why the system is segregated. Ford corporate doesn't have the same agenda and can therefore leave the system more open. That information is in the system, it isn't on the sticker. For obvious reasons; that window sticker is viewed by many people between production and delivery. Anyone can reverse-lookup a phone number and find the adress of the customer,so this does become a privacy issue.
  11. Remember when I mentioned that dealers compete against each other but Ford corporate employees are working toward the same goal?
  12. lol Detailed or not, it looks like his dealer can't even provide THAT much information which is why he's been coming here.... I'm not defending the VV system, I'm pointing out the fact that dealers still can't/won't seem to use it.
  13. This is what was PMd to you. What don't you understand? If you don't want to believe it, that's OK. Stop asking.
  14. Sure, that is the "obvious" course of action to someone "in the field" but it's not as "obvious" to the masses that aren't. When a person buys a house, they have to get a lawyer familiar with "real estate law" to make sure that the i's are dotted and t's are crossed. For those not familiar with "the car ordering process" do you suggest that they take all the paperwork to a lawyer before signing it? It would be a sad day when an average Joe would need to hire a lawyer to buy a car. Because that means that we can't take a dealer's word and handshake at face value anymore. I'm sorry, Dean. Putting the onus solely on the customer for a new car dealer's misdeeds doesn't help your cause. Ordering and receiving a car should be a pretty straightforward process from a customer's point of view. Nobody should expect a car ordered for them with a deposit to be sold off to another customer because the dealer gets offered more money. It's just unethical.
  15. Your car the car arrived at the dealer yesterday.
  16. I am absolutely sure that there are. And don't you feel that if you owned a company whose name and reputation depends on the work of these individuals that represent you, that you should have the right to get rid of them (using due process, of course)? Exactly.
  17. In think you've confused me with someone else, I never said that there should be no dealers, I said that dealers should be held accountable for the level of service or lack thereof that they provide. And push out the bad ones that give not only Ford but all Ford dealers a bad name. What i mean in transparency is in the process after the order is submitted. This isn't just a dealer issue, it is a Ford issue as well. ...which goes with this point.... The ball was dropped in two places here, one being Ford not being more clear/forthcoming about the delays and what they would be and dealers not being up front with customers to EXPECT the delays No dealer should be "promising" delivery dates but there were dealers out there that were making such promises. The quality holds at the start of a new vehicle's production has benn going on for at least 5 years now. Why are dealers not making customers aware of this? I don't hate salesmen at all. But I've had good dealers and bad dealers. I deal with one salesmen that's a great guy. He sometimes comes to me for product information. Hell he might not know everything but at least he tries to learn. But I did have a salesman once tell me when I had a problem with a car I took delivery of "What do you want, it's a Topaz not a Grand Marquis?", well guess who I never bought another Mercury from them again? I've had dealers advertise "2008 Ranger 4x4 for $17000, 25 to choose from" called them up and specifically asked "do you really have 25 different ones to look at?", they said yes and then I drove 45 minutes to the dealer only to find out that they had ONE (1) and that the other 24 were at OTHER dealerships in the whole PROVINCE and that they could do a dealer trade. And then proceded to try to upsell me. The friggin guy called me 5 times after I told him I wasn't interested. Not at all. Just like every job, it has a certain skillset. But you can tell the difference between a good salesman (plumber, electrician, roofer, engineer, cop) and a bad one. And the bad ones drag the whole profession down. What you need to realize is that there are bad eggs out there, that need to get tossed.
  18. Now, why do you think that is? And why do you think that others have access to all inventory? Because dealers compete with each other. As opposed to Ford corporate which for the most part are on the same team. Dealers don't want comparison. Comparison drives down prices or business. Jack and Jill walk into two separate dealers to order the same car. Jack's car has a priority 10 and Jill's is 20 and Jack has his built and delivered while Jill just got her build date. Jill learns this on the internet, publicly slags her dealer for dicking her around. Dealers already put pressure on Ford with regards to the tracking that was going on on this very site. Especially when the dealer got caught selling the ordered car from under the buyer. You might not feel that a transparent system is a bad thing but I guarantee you that there are dealers out there that fear this. And Poneyracer, there is no change in status of your car from the last update you got. Like what was mentioned before to you it's at a shunt point and it was just the holiday weekend where there was little movement at the yards. I'm sure that "other person" will let you know if there is a change. He hasn't let you down yet, right?
  19. Only an idiot would let an ex-wife know what the VIN of their ordered car is. Like I said earlier, Ford could set it up with very little cost and a high ROI as far as customer satisfaction goes. All you would need is the order number/VIN and a PIN (for their order ONLY) -- could be integrated right onto the DORA, "Here's the number you need to track your order, this is the same info I have" and viola -- a lot less "where's my car?" phonecalls. You would be surprised how little information it takes to make 90% of the customers happy. Sure there are maybe 10% out there that are never happy. But why not make the effort to try to aim for the 90%?
  20. It's not different. That's what Vehicle Visibility is. When the customer I looked up 10 minutes ago sent me a PM because his dealer can't I could tell him his car is sitting on an Allied Trucking Ramp in Maryland since July 4th. His response? "Cool, thanks!" Now why isn't Vehicle Visibility just available to the general public? I can tell you, but I'd like someone else to answer.... Anyone...Anyone...Bueller....?
  21. It works both ways. I have 2 college diplomas and 22 years experience in the field to get my job. Don't think the hiring requirements for a dealership are that high. The grass is always greener.
  22. Anyone with access to FMCDealer or have a CSID has access to Vehicle Visibilty. I can even access it from home. Are you saying that you have sales staff that (apparently have to be smart enough to jump through the training hoops) can't access VV? I'm not a salesman, and I can.
  23. The thing is that it wouldn't BE everyone. There are some people that view cars as appliances, and others see them as extensions of themselves. You must surely see that. But for every 20 Ma and Pa buying a Taurus or Fusion, there might be a Mustang/Taurus SHO/F150 buyer that would love the chance. And when they have a good experience, guess who'll get their business when they need a Taurus/Fusion/Edge for their family? Both you and I do.
  24. Ok, we'll split hairs. Are the dealership personnel that seem capable to perform a $50000 sale incapable from punching in a VIN? Vehicle Visibility is an automated system. Nobody is there punching in VINs and updating the status daily. Car gets scanned, a record is made in the computer. ETA means ESTIMATED TIME OF ARRIVAL. But where the car IS is indeed fact. If it says it's on a train passing Dipshit Indiana, then that's where it is. As far as your misbuilt units, that's an issue (one of many) YOU have with Ford. It has nothing to do with VV. It's like being pissed off at the computer because the weather report said it was going to be sunny today. The system just relays the info, it doesn't make it up. In my personal experience, the majority of misbuilt units are from wrongly coded orders, whether a clerical one or someone didn't understand the order guide (for whatever reason). Once the order reaches the plant, the build system draws information directly from the order codes. And then they're backchecked in the system. So have you investigated who made the mistake? The Zone rep should be able to pull up your orders and see who made the error. Was it the factory or did you order guy mess it up?
  25. Yes, it is flawed in some ways. But there are dealers out there that don't know how to use it. Why do you think the tracking section still so busy after it's been closed for a year? And while some train tracking is done via RF, individual cars are tracked by scanning the barcodes on the windows that get removed at prep.
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