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Hi,
I'm hoping you can help me. My Mom is a Ford retiree entitled to the Z plan price. She got a pin # and went to the dealer yesterday to buy a 2018 EcoSport. The MSRP was $27,100. They charged her $26,900. I'm sure this was definitely not a Z plan price. Her contract (invoice) appeared to be a basic one with no special wording or sections regarding the Z plan including the Z plan price.
I believe she was taken for a ride. If there's any advice you have, I would truly appreciate it. Thank you so much.