I would tow my car out of there before I let those vultures try to screw me like that. I actually once had to threaten a Chevy dealer that way once when they gave me a bad alternator and tried to charge me to replace said faulty, 2-week old alternator. Then they threatened to charge me a diagnostic fee 😂
I eventually got my car back and working, and my door was scratched all to hell. Didn't notice it until I got home though 😩 Oh, I had also paid them to fix a door lock issue, that was not fucking corrected
That is why an audit by a third party is necessary.Local 600 reps. walked around the plant with a plastic,old paint bucket with a slot cut in the lid.You wanna vote?After your name is checked off a list,you check YES or NO on a slip of paper and drop it in the bucket.Sound secure?Its been awfully quiet.I wonder in any FEDS be hanging around?
I am not the most active around here, but I have posted on and off since 2005. Anyone around here still remember the notorious members? There was the OtisFordSucks guy, the dude with a lemon Taurus, the world's biggest Ford hater I think his name was Matt, but can't recall the screen name. There was also the Sheriff dude whow was in love with Panthers. 😄 Anyhow I just started thinking about the old BON days. I hope Richard Jensen is doing well these days. I sort of miss him. He had a hell of a job trying to keep that group moderated!
Any other old members good or bad that used to be active but are gone now?
Talk to the owner or dealership manager first thing in the morning, in person. Be done with the service department personal, especially that they couldn't even call you back. They know they are wrong and don't want to pay. Most likely when you will go in and ask for the owner and they will say he/she isn't here or in a meeting. They then will say if this is a service issue you need to talk to the service manager. Answer with something short but along the lines of "My vehicle was damaged while under your care, the service dept has admitted it was damaged under your care, yet they are demanding I pay for it. I have spoke to the manager who dodged me then had someone call me back giving me a deal to fix my vehicle that the dealership has damaged, this unacceptable, I will wait for the owners meeting to be done or is there someone else that can properly rectify the issue" The person will go find someone. Stay calm but be firm.
If after you meet with them they still want you to pay (I don't think this will happen) call a TV station and have them do a story. Out of Town person, just in town dealing with an ill mother, local dealership screwing them, they come to the rescue. Those stories get a lot of traction online and get the reporters/TV stations social media score up and you don't have to pay. Otherwise you're going to be in court and fronting a lot of money in a lawsuit, or paying for it and trying to collect from the garage keepers insurance policy. I suspect once you talk to the Owner/Dealership Manager it all goes away.