Up until the past year, for the past 15 years, I've always taken my vehicles to the dealer for oil changes and most routine service. That's a thing of the past for me. If they didn't overcharge for incompetent techs, I would still be going there, but when I have to ask you to put a note on my file to rotate the tires according to the owner's manual's recommendation instead of how your lazy ass techs want to do it, I'm done. If you can't do something as simple as rotate tires properly, how can I trust you with anything else.
And yes, nearly $600 for oil change and fuel filter change, even on a diesel Super Duty, is too damned expensive!
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