[FuelCell]

We really appreciate this tracking service you are providing.

How long does it normally take to go from Blend Date: to Produced Date:

Thanks again.


VIN: 2FMDK49C08BA34591

[ViperPilot]

Usually a week, but it can vary.

[ViperPilot]

Dear Posters:

I am on vacation until the New Year (January '08). Because I will not have access to the tracking information during my time off, I cannot fill requests until then. Keep this in mind, also; while I may pop in on the board to look in on things, I still won't have access, so PM'ing me can't change that. So if you see me online in December, remember that I'm "just visiting".

Hopefully, some of the other posters that have answered requests will pick up the slack in my absence.

Sorry for the inconvenience. Remember that your dealer can still be a great source of information, though. They have the new "Vehicle Visibility" system to track -- ask them about it.

So, have a Safe and Merry Chrismas, and a Happy New Year.

And thank you for buying Ford products. :)

VP

[n4agoodtyme]

To Viper pilot, Chuck, and the rest of you that are helping us track our new vehicles:

I have a new Mustang GT/CS coming my way. (It is currently being tracked on the first page in a seperate thread because I read before posting :shades: )

You all have made this a great experience! You are all going out of your way to help people that you will never meet, nor ever hear from again after they get their car/truck. This is the ULTIMATE customer service. I can not thank all of you enough for what you do, and hope all of you have a great holiday break. You all deserve it.

Thanks for taking a part in building my dream car, and Happy Holidays!

-Craig

[ViperPilot]

^^Thank you!!^^

Happy New Year, Everyone!!

Dear Posters,

While I have returned from vacation and I am resuming the vehicle tracking, please bear in mind that many of our North American assembly plants do not resume production until Monday, Jan 7th.

So please be patient if you don't see an immediate status change while operations spool up.

I hope everyone enjoys a happy and prosperous 2008. :)

VP

[wldpony]

Hi Viper I hope this is where I ask this question. Roughly after order is accepted how long before you get a Vin#, ordered a 2008 GT/CS on Feb. 14 and order was accepted on Feb. 15, 2008. Thank You for your time, this is great how you do this for all of us.

[ViperPilot]

wldpony, on Feb 22 2008, 08:35 AM, said:

Hi Viper I hope this is where I ask this question. Roughly after order is accepted how long before you get a Vin#, ordered a 2008 GT/CS on Feb. 14 and order was accepted on Feb. 15, 2008. Thank You for your time, this is great how you do this for all of us.

Unless there is a material hold or other reason (limited run), usually within a few weeks.

[wldpony]

ViperPilot, on Feb 22 2008, 04:09 PM, said:

Unless there is a material hold or other reason (limited run), usually within a few weeks.

Thanks for the Info!!!

[nilkilla]

good job viper.
new vehicle visibility has been tricky for us in the whole dealer end of it...for almost 3 months NO ONE HAD ACCESS...which was quite fun!
anyways, nice service you have here. If I end up with any customers on order that management won't help me keep track of(I do have CONCEPS access, so I can usually do some of it myself), I'll point them the right way...oh and i'll make sure they are literate!

[ViperPilot]

nilkilla, on Mar 5 2008, 01:40 PM, said:

good job viper.
new vehicle visibility has been tricky for us in the whole dealer end of it...for almost 3 months NO ONE HAD ACCESS...which was quite fun!
anyways, nice service you have here. If I end up with any customers on order that management won't help me keep track of(I do have CONCEPS access, so I can usually do some of it myself), I'll point them the right way...oh and i'll make sure they are literate!

Thanks. :)

[ViperPilot]

Dear Posters,

Please be advised that tracking (from me at least) will be unavailable for the week of March 10th-16th as I will be on vacation for March Break. I expect to resume service the week following.

Sorry for any inconvenience, have a good week.

VP

[fjkenny]

ViperPilot, on Mar 6 2008, 09:02 AM, said:

Dear Posters,

Please be advised that tracking (from me at least) will be unavailable for the week of March 10th-16th as I will be on vacation for March Break. I expect to resume service the week following.

Sorry for any inconvenience, have a good week.

VP

Hey VP,

I hope you enjoy some time off; the dealer [finally] left a message that we should receive my wife's TaurusX next week.

Thanks for all the help you have provided on our order, we appreciate it.

FJK

[Bull127]

Have a good one and thanks.

[ViperPilot]

Dear Posters,

Please be advised that tracking (from me at least) will be unavailable for the week of May 11th-17th as I will be on vacation. I expect to resume service the week following.

Sorry for any inconvenience, have a good week.

VP

[disneykins]

ViperPilot, on May 6 2008, 05:36 AM, said:

Dear Posters,

Please be advised that tracking (from me at least) will be unavailable for the week of May 11th-17th as I will be on vacation. I expect to resume service the week following.

Sorry for any inconvenience, have a good week.

VP

Thanks for all your help. Have a great vacation!
Tony

[ViperPilot]

CHANGES COMING TO THE TRACKING SYSTEM I PROVIDE
-- PLEASE TAKE NOTE --


Dear posters,

As many of you are aware, I provide this service for free on my own time not wanting nor expecting compensation for my efforts. It is my pleasure serving the Ford community.

That said, circumstances seemed to have developed lately (namely, word of this service has spread to other boards), and the board has been flooded with people wanting to look up stickers for 6 year old cars that they are "considering" to buy and generally using the service like it was Carfax or something.

Now, as I explained in the "Guidelines post ( the first one in this thread ) I have 1/2 hour timeframe daily (at best) to pull these requests. However, when I pull stickers out of the archive (older than 3 years), the searches take longer and I get less work done.

Which leaves me the dilemma of having to make a choice as to where the priorities lie. The most obvious choice are those customers who have recently purchased and are waiting on new vehicles.

So this serves as notice, that when service resumes when I return from vacation on about May 19th, I NO LONGER will be pulling stickers from archive, which will definitely mean any vehicles older than 3 years old. It is unfortunate that I have to do this, but I feel I must as now I am spending more of my time looking up used cars than new cars.

Now, you are not entirely without help. With a trip to your local Ford dealer, a Ford salesman can get a copy of the Malroney (window sticker) for you.

Thank you for your understanding and continued support.

Viperpilot

Edited: Because I probably didn't word this post well the first time...

This post has been edited by ViperPilot: 26 May 2008 - 02:30 AM

[BlueOvalMama]

Regarding your moratorium on window sticker requests for used vehicles, I am absolutely guilty of what you said and I hadn't even thought about it like that. (Profits for used vehicles not going to Ford, why you provide such a service, etc.)

I still very much appreciate that you pulled those stickers for me. And wanted to apologize if I made you feel like I was using you.

Thanks very much again and I hope you had a lovely vacation!

BlueOvalMama

This post has been edited by BlueOvalMama: 02 July 2008 - 10:58 PM

[ViperPilot]

BlueOvalMama, on May 13 2008, 11:22 PM, said:

I still very much appreciate that you pulled those stickers for me. And wanted to apologize if I made you feel like I was using you.

Please, don't apologize.

It wasn't you and the last thing I wanted was to make anyone feel guilty; I want to help people out, it was just getting difficult logistically to deal with the extra workload, plus I was getting a lot of PMs as well. As explained in the "Before you post link" in my signature, I have a 1/2 hour lunch window to fill these requests, and I had to draw the line somewhere -- and that's the decision that made the most sense.

So please rest assured that it wasn't any one thing that you did, or anyone else for that matter. It's just a reality I have to deal with.

Thanks,

VP

[ViperPilot]

lenko, on May 28 2008, 11:38 AM, said:

Sorry!

Thought I read that anything in the archives older than three years wouldn't be tracked. Just bought this vehicle and trying to get some history on it.

Stickers are unavailable for older vehicles; if the build dates are still in the system, they can be looked up. Please start a thread as outlined in the "before you post" link in my signature. Thanks.

[ViperPilot]

Dear Posters:

This week I am out of plant on a training course -- and while I do have internet access, I do not have systems access to fulfill tracking requests during that time.

I made every effort prior to my departure to give some notice and pre-departure updates but unfortunately the forum had issues and was offline the days preceeding my leaving, and I was unsuccessful in my attempts.

So please be patient, I will resume tracking once I am back in plant.

Thanks,

VP