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Guest Message by DevFuse

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Is COTUS functioning?


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5 replies to this topic

#1 OFFLINE   mlundstrom96

mlundstrom96

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Posted 13 June 2018 - 12:40 PM

I have received my VIN or my new 2019 F250 and when I enter it into COTUS i get the message "A matching vehicle could not be determined. Please contact your dealer to get status updated about your order."  The dealer assures me that it should be there and the help page also says it should be there if a VIN has been issued.  I have also tried using Order Number, Dealer Code, Last Name and get the same message.

Any help is appreciated

 

Mike









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#2 ONLINE   fuzzymoomoo

fuzzymoomoo

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Posted 13 June 2018 - 12:41 PM

COTUS is unfinished and wildly unreliable. The fact that it was released to the public in that state was totally stupid.
  • ice-capades likes this
Officially a disgruntled Ford Employee

#3 OFFLINE   gmic10

gmic10

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Posted 13 June 2018 - 01:50 PM

I've had my VIN since the 1st week in April & have yet to have COTUS acknowledge me or my VIN.  Must have tried close to 100 times.

 

ETIS will recognize my VIN & correctly identify my engine type, size & a few other things, but nothing else.

 

I've never been able to obtain a window sticker although I was told it should be available about a week before my assembly date.



#4 OFFLINE   mlundstrom96

mlundstrom96

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  • Current Vehicle:F150

Posted 13 June 2018 - 02:22 PM

Well CRAP

1st new vehicle I have ever bought and was excited to track it,  Guess I can flush that idea.   :(

 

WHY the heck would they put something out there that is essentially worthless????????



#5 ONLINE   fuzzymoomoo

fuzzymoomoo

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Posted 15 June 2018 - 05:34 AM

http://www.blueovalf...ford-employees/
Officially a disgruntled Ford Employee

#6 OFFLINE   gmic10

gmic10

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Posted 19 June 2018 - 10:04 PM

Finally able to obtain my window sticker.  Unable to do so until a day or two after it rolled off assembly line.  At least we now know the system will work.  

 

Waiting for a train to pick it up.










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