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Guest Message by DevFuse

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2013 MKS EcoBoost Climate Control + Button issue

2013 mks mks climate control mks + button

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10 replies to this topic

#1 OFFLINE   apun

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Posted 30 June 2016 - 11:42 AM

I have a 2013 Lincoln MKS Ecoboost, the climate control system is all touch buttons (Not inside of the LCD screen but below the screen) which are pretty nice but lately I have a very annoying issue with the + (plus) Button of the climate control. I would be driving the car and randomly the climate control starts to increase the Temperature as if I am tapping the + button on the climate control area. Sometimes when I press the - (Minus) button as the car is automatically increasing the temperature the temperature stops and then I can controll the temperature manually - or +, but other times no matter what buttons I press the car keeps increasing the temperature and I have to turn off the whole Heat/Ac to make it stop increasing and then turn it back on, but even that sometimes does not fix the problem, anyone knows why this could be and how I can fix this.

 

These are not push buttons that would stick down and the car thinks I am constantly pressing the + button. Mind you the steering wheel buttons I can use also to control the climate work fine, but when the climate control is acting up even these buttons do not seem to work, is this a computer issue or the touch button it self ? I would really appreciate any help/hints. thanks

 

* I have included a picture of the climate controls below, I am talking about the "RED + Button" on the right of "MY TEMP", for some reason it automatically is pressed or the car thinks I am touching it when in fact i am not.

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#2 OFFLINE   akirby

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Posted 30 June 2016 - 12:06 PM

It sounds like the + touch button is engaging when it's not being pressed.  There might be a software update to reduce the sensitivity.  I don't know if it can be cleaned like a regular button.



2013 Fusion Titanium (Ruby Red)
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#3 OFFLINE   BORG

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Posted 30 June 2016 - 12:40 PM

They are capacitive buttons so it's quite possible something on the surface of the button is triggering it to react to capacitance.  Have you tried clean it with a mild glass cleaner?  



#4 OFFLINE   hermans

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Posted 30 June 2016 - 01:11 PM

I've had this issue - eye glass cleaner works great.


2016 Edge Ti

2015 MKC

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#5 OFFLINE   apun

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Posted 05 July 2016 - 12:31 PM

Thanks for the replies, I will try eye glass cleaner and see if it helps, forgot to mention - When the car is automatically increasing the temp (or the button pressing by itself) at that moment Even if i try to press the + Button myself, nothing happens. I will try the cleaning, just to make this clear though it is capacitive touch button so we are just talking about cleaning the button from outside right ? (not sure if i can disassemble the whole assembly to see whats going on inside...lose connection or not...



#6 OFFLINE   akirby

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Posted 05 July 2016 - 01:45 PM

Yes outside.

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#7 OFFLINE   plm

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Posted 23 July 2016 - 12:48 PM

Hi, I have just started having the exact same problem with my 2013 lincoln mks. Did you ever find the solution?

#8 OFFLINE   apun

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Posted 26 July 2016 - 06:18 PM

unfortunately the cleaning did not help in my case, I have noticed that the problem arises more when the weather gets very hot. Any other suggestions anyone....



#9 OFFLINE   fordtech1

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Posted 26 July 2016 - 07:05 PM

Probably needs a new panel. It's call the FCIM. Front controls interface module.

#10 OFFLINE   apun

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Posted 02 September 2016 - 09:32 AM

Probably needs a new panel. It's call the FCIM. Front controls interface module.

Yes I ended up getting the panel replaced by Ford, over a $1000 :(



#11 OFFLINE   Caver Dave

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Posted 02 February 2017 - 11:07 PM

I just bought a 2013 MKS last weekend and it's doing the same thing. Mine is more of a problem with the radio scan that the heat, although the heat has ramped to high on me twice. I have found that I can touch anywhere on the face of the controller and it will cause the radio to go into seek mode. I'm hoping that since my car is still under warranty that it won't cost me anything to fix it. How has your new one held up so far?








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