JVB Posted May 17, 2016 Share Posted May 17, 2016 We purchased our MKX at the end of January 2016. On March 14, my wife was driving and as she was slowing down to approach an intersection, the engine stopped. The screen in the tachometer said "Full Accessory Power Active" and the indicator light on the Engine On/Off button flashed green. She was able to stop the car (albeit in the middle of the intersection), turn the power off and restart the car. The next morning we brought it to Lincoln. After two days of testing it, they told us they couldn't find anything wrong. Fast forward to this past Friday (May 13). I'm driving and a similar situation happened to me. I was slowing to approach a turn and the car lost power and was just coasting. The same errors as my wife had - Full Accessory Power Active and a flashing Engine On/Off button. This time, since we were not on a busy street, I was able to safely stop the car and take a video of the condition of the car. I had to first put the car in Park - then I was able to turn off and restart the car. The MKX is currently at the dealer. They haven't found anything so far but are still running tests. Has anyone seen this problem before? Especially on a car so new? (As of 5/13, we had 2,800 miles on it). Thanks, John Quote Link to comment Share on other sites More sharing options...
BORG Posted May 17, 2016 Share Posted May 17, 2016 Which engine do you have, 3.7 or 2.7? Quote Link to comment Share on other sites More sharing options...
JVB Posted May 17, 2016 Author Share Posted May 17, 2016 Which engine do you have, 3.7 or 2.7? 3.7 1 Quote Link to comment Share on other sites More sharing options...
akirby Posted May 17, 2016 Share Posted May 17, 2016 It seems to also be happening on new Fusions. The messages and lights don't mean anything - it just means the engine shut off. Have not heard the problem or the fix - could be the throttle body as that's been a problem in the past. I'm sure it will be fixed soon and a TSB issued (if it hasn't already been issued). Quote Link to comment Share on other sites More sharing options...
JVB Posted May 17, 2016 Author Share Posted May 17, 2016 It seems to also be happening on new Fusions. The messages and lights don't mean anything - it just means the engine shut off. Have not heard the problem or the fix - could be the throttle body as that's been a problem in the past. I'm sure it will be fixed soon and a TSB issued (if it hasn't already been issued). Is there anywhere I can point the technicians to regarding the Fusion issues? I really don't want to take the car back from them until they find and fix the issue. John Quote Link to comment Share on other sites More sharing options...
Stephen White Posted May 17, 2016 Share Posted May 17, 2016 (edited) Check out this link, which I found earlier today. Talking about a similar issue with Fusions shutting off for no apparent reason. http://www-odi.nhtsa.dot.gov/owners/SearchResults;jsessionid=5cXdX77CNyFQV3kgk8njTqpqn7LhTpJhgTFp5FzK3V1vVPQxDS6c!-56154047?prodType=V&searchType=PROD&targetCategory=A&searchCriteria.model=FUSION&stats=1991868%2C1%2C0%2C9%2C3%2CFUSION&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2016&searchCriteria.make=FORD&searchCriteria.prod_ids=1991868 PS once it goes to that page, you have to click on "Complaints." Edited May 17, 2016 by Stephen White Quote Link to comment Share on other sites More sharing options...
JVB Posted May 17, 2016 Author Share Posted May 17, 2016 So I heard back from the dealer/service department. They said there was a TSB with this issue that required a software update to the PowerTrain Control Module and then re-calibrate everything. Does this make sense? Would that cause this problem? John Quote Link to comment Share on other sites More sharing options...
akirby Posted May 17, 2016 Share Posted May 17, 2016 Yes, it makes sense. Can't say whether it will fix the problem or not. Quote Link to comment Share on other sites More sharing options...
sullynd Posted May 17, 2016 Share Posted May 17, 2016 I had this same problem on my 2015 Edge, they did the TSB and I haven't had the issue since. Quote Link to comment Share on other sites More sharing options...
Thisguy159 Posted June 8, 2016 Share Posted June 8, 2016 I bet it the throttle body http://lincolnmkxforum.com/topic/1286-got-towed/ Quote Link to comment Share on other sites More sharing options...
JVB Posted June 27, 2016 Author Share Posted June 27, 2016 So I heard back from the dealer/service department. They said there was a TSB with this issue that required a software update to the PowerTrain Control Module and then re-calibrate everything. Does this make sense? Would that cause this problem? John UPDATE - on Saturday, I had the identical problem again, so the "repair" they performed did not fix the issue! :-( I have a meeting with the General Manager of the dealer to discuss my options tomorrow. Hopefully I won't have to go through the whole NJ Lemon Law procedure! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.