Anthony Posted December 28, 2015 Share Posted December 28, 2015 Brought my 2014 Focus hatch in for the Fuel pump recall (15S13) and the PCM / TCM reprogramming recall (15B22). The dealer also performed an oil change. There is around 13k miles on the car.After picking it up (right at closing so there was nothing I could do) I noticed the check engine light was on. Drove it home for 20-25 minutes and it is still on.They obviously disconnected the battery because the clock had the incorrect time. Any reason why the check engine light should be on?They had the car all day for these recalls. I was not very impressed with the service department (they never called to pick the car up, they didn't reprogram the clock <minor annoyance> and they had no clue how to process the Ford Owner Advantage rewards, etc..)But jeez, how do you let a car go out the door that you just reprogrammed with a check engine light?Looks like it may be going back tomorrow. Quote Link to comment Share on other sites More sharing options...
ajcomputer Posted December 28, 2015 Share Posted December 28, 2015 Might have left something disconnected when the fuel tank was out for the recall. Quote Link to comment Share on other sites More sharing options...
Pioneer Posted December 29, 2015 Share Posted December 29, 2015 Why not take it to Autozone to get the code read? They do it for free. Quote Link to comment Share on other sites More sharing options...
kyle Posted December 29, 2015 Share Posted December 29, 2015 I'm not sure how the Ford ECU's work but I do know many can will hook up a supplemental battery charger before disconnecting the battery so you don't lose all of your radio stations and clock settings. Pretty general stuff and should be done at any dealer today-regardless if it is a recall or customer pay. While Pioneer is right (so does Advance) they do not reset the light-only give you a code-P131-related to the fuel pump, etc. It will have to go back to the dealer unless you drive it for a few days and see if it will clear it self out-some times this is needed for drive time sequences. Was it on as soon as you started the vehicle or drove it a few miles? Could be a vacumn hose or something not attached correctly. Quote Link to comment Share on other sites More sharing options...
T-bird Posted December 29, 2015 Share Posted December 29, 2015 Heck I had my f150 in for engine light on 3 different occasions within a month or two. This was a couple years ago. At the time they told me if the light is flashing I have a problem so I said Fuc it and have driven with the light on ever since. On occasion it does go off but not for long. Quote Link to comment Share on other sites More sharing options...
Anthony Posted December 29, 2015 Author Share Posted December 29, 2015 I'm not sure how the Ford ECU's work but I do know many can will hook up a supplemental battery charger before disconnecting the battery so you don't lose all of your radio stations and clock settings. Pretty general stuff and should be done at any dealer today-regardless if it is a recall or customer pay. While Pioneer is right (so does Advance) they do not reset the light-only give you a code-P131-related to the fuel pump, etc. It will have to go back to the dealer unless you drive it for a few days and see if it will clear it self out-some times this is needed for drive time sequences. Was it on as soon as you started the vehicle or drove it a few miles? Could be a vacumn hose or something not attached correctly. Thanks for the answer. It was on as soon as I started the car. I'll call the service dept in the morning. Quote Link to comment Share on other sites More sharing options...
YT90SC Posted December 29, 2015 Share Posted December 29, 2015 I don't know anything, but there is nothing in either of those FSA's that would necessitate unhooking the battery. However... 1. Reprogramming ANY module CAN reset the clock, battery hooked to a charger or not. 2. Often times something unhooked like say an FTP sensor or a small evap leak can take several key cycles to set a MIL. 3. 15B22 puts the nail in the coffin for dying TCM's. I've done a dozen or so where they made it only a day or two after reprogramming before sh**ting the bed. This can and does set a MIL and there isn't a thing that the tech can do about it to prevent it or see it coming. Quote Link to comment Share on other sites More sharing options...
fuzzymoomoo Posted December 29, 2015 Share Posted December 29, 2015 Autozone will release the code, I've had them do it for me before to rule out an error. Code was for bad O2 sensors. Quote Link to comment Share on other sites More sharing options...
Anthony Posted December 29, 2015 Author Share Posted December 29, 2015 Autozone will release the code, I've had them do it for me before to rule out an error. Code was for bad O2 sensors. Yes, I've heard that. But considering it happened at the dealership I'm going to let them handle it. Quote Link to comment Share on other sites More sharing options...
Anthony Posted December 29, 2015 Author Share Posted December 29, 2015 I don't know anything, but there is nothing in either of those FSA's that would necessitate unhooking the battery. However... 1. Reprogramming ANY module CAN reset the clock, battery hooked to a charger or not. 2. Often times something unhooked like say an FTP sensor or a small evap leak can take several key cycles to set a MIL. 3. 15B22 puts the nail in the coffin for dying TCM's. I've done a dozen or so where they made it only a day or two after reprogramming before sh**ting the bed. This can and does set a MIL and there isn't a thing that the tech can do about it to prevent it or see it coming. Thanks for the detailed answer. Reason number 3 crossed my mind hence why I'm not getting really upset with the dealer. It may have been an existing issue that the reprogramming brought to light. Thanks again. Quote Link to comment Share on other sites More sharing options...
Anthony Posted December 29, 2015 Author Share Posted December 29, 2015 (edited) I'm at the dealer now, so I guess I'll find out if anything is wrong (well, they'll get to it in an hour and a half per the advisor) Edit: I can see it up on a lift and the tech is looking around the gas tank with a flashlight. Looks like it has to do with when they replaced the fuel pump. Haven't spoken with anyone yet though to confirm. Edited December 29, 2015 by Intrepidatious Quote Link to comment Share on other sites More sharing options...
Anthony Posted December 29, 2015 Author Share Posted December 29, 2015 (edited) 2.5 hours in. They had found code P0452 in the system. They replaced the evap canister purge valve and said it was fixed. Went out to the car and check engine light was back on. Ugh. Back to the waiting room. Edited December 29, 2015 by Intrepidatious Quote Link to comment Share on other sites More sharing options...
Anthony Posted December 29, 2015 Author Share Posted December 29, 2015 Funny thing they said the work they did yesterday had nothing to do with the code I'm getting. P0452 indicates low fuel tank pressure..... They changed the fuel pump yesterday. The advisor said that when they get that code, the TSB indicates to replace the evap purge canister. Hello? Wouldn't you look at the most obvious thing first? i.e. The installation of the part you changed yesterday! Now they want to do "extensive diagnostics" and it will be in for the remainder of the day. Can't say I'm ever coming back here again for service. Quote Link to comment Share on other sites More sharing options...
Kev-Mo Posted December 29, 2015 Share Posted December 29, 2015 Horrible service - from the start - you would think they could get it right and and respect your time. At the very least they should re-set the clock every time service is performed. There is really no excuse for what you are going through. Quote Link to comment Share on other sites More sharing options...
Anthony Posted December 29, 2015 Author Share Posted December 29, 2015 Well, I finally went up to the advisor and said, "Hey since the code indicates an issue with the fuel pressure and you guys changed the fuel pump yesterday, don't you think that should be the first thing you look at?" He said,"oh yeah the tech will look at that" As soon as I walked back to waiting area, I saw him go out to talk to the tech. Not 5 minutes later he came back to me and said they are going to completely redo the fuel pump recall, but they don't have the parts. They are going to order the parts but they most likely won't have them until after New Years. So they sent me in my way with the car. "Don't worry, it's safe to drive. We'll call you when the parts come in." So I'm going to have to bring it in a third time now for an issue I never had until I brought the car in for service. Quote Link to comment Share on other sites More sharing options...
RichardJensen Posted December 29, 2015 Share Posted December 29, 2015 So I'm going to have to bring it in a third time now for an issue I never had until I brought the car in for service. Cheer up! You could always look at today as a single trip to the dealership, not two, then it'll only have to go in twice due to a faulty repair job. Quote Link to comment Share on other sites More sharing options...
Kev-Mo Posted December 29, 2015 Share Posted December 29, 2015 (edited) Well, I finally went up to the advisor and said, "Hey since the code indicates an issue with the fuel pressure and you guys changed the fuel pump yesterday, don't you think that should be the first thing you look at?" He said,"oh yeah the tech will look at that" As soon as I walked back to waiting area, I saw him go out to talk to the tech. Not 5 minutes later he came back to me and said they are going to completely redo the fuel pump recall, but they don't have the parts. They are going to order the parts but they most likely won't have them until after New Years. So they sent me in my way with the car. "Don't worry, it's safe to drive. We'll call you when the parts come in." So I'm going to have to bring it in a third time now for an issue I never had until I brought the car in for service. You can go get a root canal now and have a more pleasant experience. I know there are some outstanding Techs that work in dealer service centers, the the management of those service centers can be so poor it boggles my mind. I remember years ago I brought my '98 Explorer in for a recall - I clearly stated the purpose of the recall and read all the information from the notice to the service dept when I made the appointment (hood latch/cable I believe from memory). I brought it in at the appointed time, they called me back 2 hours later and said they didn't have the part to perform the recall. Seriously - can it be any more absurd? I see things haven't changed a bit. Edited December 29, 2015 by Kev-Mo Quote Link to comment Share on other sites More sharing options...
YT90SC Posted December 29, 2015 Share Posted December 29, 2015 P0452 means that at some point the FTP voltage dropped below .25 volts (iirc). It could be that the tank pressure dropped enough to get it there... OR more likely in this scenario the FTP wiring was damaged or the sensor not completely plugged back in. I suppose that they could have kinked the line to the EVAP canister but usually that is not an issue. I doubt that there is anything wrong with the pump, though they may want a new o ring which I believe is now on backorder. Quote Link to comment Share on other sites More sharing options...
Anthony Posted December 29, 2015 Author Share Posted December 29, 2015 Cheer up! You could always look at today as a single trip to the dealership, not two, then it'll only have to go in twice due to a faulty repair job. I feel somewhat better now. haha. Quote Link to comment Share on other sites More sharing options...
Anthony Posted December 29, 2015 Author Share Posted December 29, 2015 P0452 means that at some point the FTP voltage dropped below .25 volts (iirc). It could be that the tank pressure dropped enough to get it there... OR more likely in this scenario the FTP wiring was damaged or the sensor not completely plugged back in. I suppose that they could have kinked the line to the EVAP canister but usually that is not an issue. I doubt that there is anything wrong with the pump, though they may want a new o ring which I believe is now on backorder. My brother (also a tech at a different manufacturer) said something along the same lines. He thinks they busted something when replacing the fuel pump during the initial recall work and now that they found out what they busted, they told me they have to order a new fuel pump, when in reality, it is most likely something else they don't have in stock. Quote Link to comment Share on other sites More sharing options...
Anthony Posted January 19, 2016 Author Share Posted January 19, 2016 Well, it looks like this saga is over. I brought the Focus back to the dealer today as they said the parts they needed were in. Little did I know what the parts included. Sure they replaced the fuel pump again... ..and the purge valve... ..and the charcoal canister... and the flippin' FUEL TANK itself. Well....at least the check engine light isn't on anymore. While I was there, I pulled up Flood Ford's ESP prices and went into the finance guy. They matched Flood's prices on the spot so I bought a 7 year, 100K PremiumCare with a $100 deductible (skipped the rental since I can take the train to work if necessary). I'm in it for the long haul! 1 Quote Link to comment Share on other sites More sharing options...
Anthony Posted January 19, 2016 Author Share Posted January 19, 2016 Mind you, the TSB 15-0034 does indicate to replace all of these parts. That could not have been cheap though. Quote Link to comment Share on other sites More sharing options...
Pioneer Posted January 20, 2016 Share Posted January 20, 2016 The good news about the extended warranties is you can get a prorated amount back if you decide to sell the car. Keep that in mind if the transmission becomes a problem. Did you play the video of the noises coming from under the hood? Quote Link to comment Share on other sites More sharing options...
Anthony Posted January 20, 2016 Author Share Posted January 20, 2016 The good news about the extended warranties is you can get a prorated amount back if you decide to sell the car. Keep that in mind if the transmission becomes a problem. Did you play the video of the noises coming from under the hood? I didn't even bother mentioning the sounds. Honestly, the service dept at the dealer I bought from don't seem very knowledgable about the cars they work on and I don't have much faith in them. The last thing I wanted to do was introduce some gremlin to them that would have them ripping things apart and making the matter worse. (Anyone have a dealer service dept they recommend in Fairfield County CT?) It hasn't made the sound since the recording and I've seen enough reports of it over on focusfanatics.com with no resolution to chalk it up to being a characteristic quirk of these vehicles. Quote Link to comment Share on other sites More sharing options...
Anthony Posted February 10, 2016 Author Share Posted February 10, 2016 (edited) ... While I was there, I pulled up Flood Ford's ESP prices and went into the finance guy. They matched Flood's prices on the spot so I bought a 7 year, 100K PremiumCare with a $100 deductible (skipped the rental since I can take the train to work if necessary). I'm in it for the long haul! Update: Just got a call from my dealer this morning about the extended warranty I bought from them almost a month ago. Turns out that they cannot honor Flood Ford's pricing because it is below their cost and they can't lose money on it (he was grumbling about how Flood must have some deal with Ford or something) I told them to cancel it and return my money, I'll just get it from Flood. A month later? REALLY? Yeesh. Edited February 10, 2016 by Anthony Quote Link to comment Share on other sites More sharing options...
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