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2013 Escape IA Door Handles


Escapism

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Mine is an early build, 09/2012

 

Took it in to have the recall work done and some other stuff. I told them my Escapes rear passenger IA unlock feature stopped working. Service advisor just called me and said everything was done and as far as the rear door, that I don't have that feature. That's pretty rich, considering I have been driving it around for 2 years, using The IA feature on all four doors to global unlock all the doors. My rear doors have the unlock feature only, whereas my front doors have the lock (black thumb pad) feature and the unlock(tiouch inside of handle)feature.

 

Anybody else have an early build 2013 with these features in all 4 doors. They must of cut this feature for the Job2 2013's is my guess. I just thought it was funny that the dealer didn't take the time to try the other handles.

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I think mine is also an early build I could test on. I just bought it two weeks ago, so I'm still learning all the features. When I get home, I can do a test for you.

 

Just to be clear, you walk up to a locked vehicle with the IA key on you. You hit the button on the inside handle of the rear hatch. That should unlock all doors and open the hatch. Is that what you are doing?

 

I've been always using the kick feature to open the rear hatch. So I can't say I remember what happens if I just hit the button.

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Been back and forth with the dealer today. They said both rear doors don't have this feature. They tried both doors and they didn't work. So I went and picked up my car just now. I pulled to a side area of the dealership and my drivers rear door started working. So I pulled around to the service area went in and got the SA. Showed him the working door and he said "well isn't that something". Took my car home and they are going to investigate further.

 

It's a shame that the dealers don't have a way to find out exactly what build you have down to the little details like this feature. Instead I have to PROVE to the dealer what I have and that it's broken. I'm sure somewhere in the vehicle diagnostics this line item is labeled "enabled". Go figure.

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I have a 7/12 build on my Escape Titanium 401A. Locked the doors. Just grabbed either rear door handle and it unlocked. So I can verify what you noticed is true. Doors are supposed to unlock with the IA key in my pocket and grabbing the passenger handles.

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Awesome. It looks like only the folks with early job1 builds got this feature. Job2 2013's don't have it. And no 2014's have it. At least I don't think so. I could be wrong. But judging from the dealers total lack of information, it's going to be a long and painful process. They are going to contact Ford and find out what to do next. Probably ask them the diagnosis procedure.

 

I actually had to tell the dealer that over on the focus st forums, it's usually the antenna shorts out, or the module goes bad. When the module gets replaced, the dealer needs both key fobs to program the new module. Im not sure they like me over there. But what's funny is I'm trying to make their job easier, so I get my car back sooner. But they just don't get it.

Edited by Escapism
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Been back and forth with the dealer today. They said both rear doors don't have this feature. They tried both doors and they didn't work. So I went and picked up my car just now. I pulled to a side area of the dealership and my drivers rear door started working. So I pulled around to the service area went in and got the SA. Showed him the working door and he said "well isn't that something". Took my car home and they are going to investigate further.

 

It's a shame that the dealers don't have a way to find out exactly what build you have down to the little details like this feature. Instead I have to PROVE to the dealer what I have and that it's broken. I'm sure somewhere in the vehicle diagnostics this line item is labeled "enabled". Go figure.

The dealer has the ability to see every feature in your car. All they have to do is enter the VIN and bring up the build sheet. With every new car I buy I have the dealer do this and I keep it with the car documentation. More than once this has come in handy. On my 2013 FFH the build sheet said I had the leather shift knob, but the car was built with the urathaine knob. It was supposed to have the leather knob. The dealer fought me on it until I produced the build sheet. I got the correct knob fast.

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The dealer has the ability to see every feature in your car. All they have to do is enter the VIN and bring up the build sheet. With every new car I buy I have the dealer do this and I keep it with the car documentation. More than once this has come in handy. On my 2013 FFH the build sheet said I had the leather shift knob, but the car was built with the urathaine knob. It was supposed to have the leather knob. The dealer fought me on it until I produced the build sheet. I got the correct knob fast.

I have my build sheet (4 pages). I just can't find where it says I have the IA in all 4 door handles. Its probably buried in some equipment package.

Edited by Escapism
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How did you get the build sheet? I wouldn't mind seeing mine.

I nice gentleman offered to run my VIN. It's an interesting 4 pages of info. But there are about a dozen items that are worded to where you really can't tell what it is. I think the IA for the rear doors must be buried in one of these line items. I will post the pages soon.

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I just tested our 2014 Titanium and there is no IA functionality on the rear handle - lock or unlock (at least not on the passenger side - didn't try the driver's side yet).

I'm fairly certain the rear unlock feature was discontinued on the 2013 job2. No 2014's have it, and it doubt any 2015's will have it.

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My 2013 rear doors have it. Built in August 2013.

I have an issue with the front passenger door that the dealer can't duplicate. (It's intermittent). At times I can't lock the car using the thumb pad on that door, if I open the door and lock it from in side, the doors immediately unlock. If I lock the doors from the driver side they lock, however if I walk by the passenger door, all the doors unlock. It seems like the door handle thinks my hand is on it?? Probably somthing I'll have to live with till it does it all the time.

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My 2013 rear doors have it. Built in August 2013.

I have an issue with the front passenger door that the dealer can't duplicate. (It's intermittent). At times I can't lock the car using the thumb pad on that door, if I open the door and lock it from in side, the doors immediately unlock. If I lock the doors from the driver side they lock, however if I walk by the passenger door, all the doors unlock. It seems like the door handle thinks my hand is on it?? Probably somthing I'll have to live with till it does it all the time.

There is a TSB out about this. I did mine myself. I did it right on the car, because you can't unplug the connector from the outside. You would have to remove the interior door trim panel.

 

TSB 13-12-13

INTELLIGENT ACCESS SMART UNLOCK INOPERATIVE

 

Publication Date: November 28, 2013

 

FORD: 2013 C-MAX

2013-2014 Focus FORD: 2013-2014 Escape ISSUE:

Some 2013 C-MAX, 2013-2014 Escape and Focus vehicles equipped with Passive Entry-Passive Start (PEPS) and Intelligent Access (IA) may exhibit a customer concern of intermittent IA Smart Unlock function at the left or right front door is inoperative. This may be due to a salt, water, dirt film which has developed on internal components of the exterior front door handle.

ACTION:

Follow the Service Procedure Steps to correct the condition.

SERVICE PROCEDURE

Do the power door locks function normally when using the remote control?

Yes - proceed to Step 2.

No - this article does not apply. Refer to Workshop Manual (WSM), Section 501-14 for normal diagnosis.

Does the IA Smart unlock the doors?

Yes - this article does not apply. Refer to Workshop Manual (WSM), Section 501-14 for normal diagnosis

No - proceed to Step 3.

Remove the affected exterior front door handle. Refer to WSM, Section 501-14.

Using a Torx T6 screwdriver, carefully remove the two (2) screws, and remove the front door antenna, and door locking sensor assembly. (Figures 1 and 2)

 

Figure 1 - 13-12-13

 

 

 

Figure 2 - 13-12-13

 

Clean all parts using clear water, except the electrical connector, and dry using compressed air ensuring all moisture has been removed.

Apply SONAX® Polymer Net Shield or equivalent to all inner surfaces of the exterior front door handle, all outer surfaces of the front door antenna and door locking sensor. (Figure 3)

 

Figure 3 - 13-12-13

Do not apply any of the product to the electrical connector.

Allow the spray to dry for five (5) minutes.

To install, reverse the removal procedure Steps 3 and 4.

 

Obtain Part Locally Part Number Part Description 223 100 Sonax® Polymer Net Shield

 

DoorSensor_zps1a016e26.jpg

Edited by Escapism
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Mine seems to unlock ok, it's the lock feature of it. Maybe dirt is the issue also. Mine seems to think my hand is on it and try's to unlock it when I stand next to it.

What are they using to sense a hand on it? Heat from my hand or something else?

Lenny

Edited by blockisle9
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Mine seems to unlock ok, it's the lock feature of it. Maybe dirt is the issue also. Mine seems to think my hand is on it and try's to unlock it when I stand next to it.

What are they using to sense a hand on it? Heat from my hand or something else?

Lenny

 

Nope. I believe its a Hall Effect Sensor.

http://en.wikipedia.org/wiki/Hall_effect_sensor

 

They are made by these folks:

http://www.huf-group.com/index.php?id=49

 

And here is a picture of my rear sensor:

SensorRear1_zpsc7d35ec5.jpg

 

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