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2013 Escape oil leak


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#61 OFFLINE   jam

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Posted 19 July 2012 - 12:18 PM

Thanks mackinaw for confirming that faulty hose clamps can result in oil leaks with the 1.6T engine.

jam, hopefully the pending fix that mackinaw alluded to will resolve the issue on your father in law's Escape. If not, suggest that he consider a Honda CR-V or Mazda CX-5 as a replacement vehicle.


Im sorry, but if its a HOSECLAMP forget about Lemon law......

In Ohio the lemon law comes into play when a vehicle is in the shop for 30 days in the first 18000 miles. as of now 15 days and counting and only 63 miles on car.







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#62 OFFLINE   03 LS

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Posted 19 July 2012 - 12:20 PM

Latest on my in-laws escape....Was to be finished today (Thursday) They got a call this morning from the service dept. and was informed there is now a recall on the car, pinched fuel line and all vehicles are to be taken off the road WTF. Just wondering what idiot ok'd the release of this vehicle makes Ford look BAD.<br />

Jam, sounds like you FIL's Escape had a different issue, because you said "oil leak", not "fuel leak". Please make sure that the dealer check and fix both issues.

#63 OFFLINE   NickF1011

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Posted 19 July 2012 - 12:26 PM

In Ohio the lemon law comes into play when a vehicle is in the shop for 30 days in the first 18000 miles. as of now 15 days and counting and only 63 miles on car.


Lemon Law would not apply yet at this point, as it is not in the shop for the same issue as it was when first brought in.
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#64 OFFLINE   jam

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Posted 19 July 2012 - 12:34 PM

Explain what? That no automaker is perfect? Cars have problems. That's life. Yeah, it's unfortunate your in-laws have had problems with their car, but there's no saying that they wouldn't have had problems if they had bought something else either. One of the Escape's biggest competitors, the CR-V was just recalled too.

The dealership should be providing them with a free loaner vehicle though until parts are available to remedy the fuel line issue, according to Ford's press release

Nick the dealership is providing them a loaner a 2008 escape that smells like smoke! My point is They PAID over $30000.00 for a new car and cannot even drive it. My guess is you would be just fine if this were your car and you were making payments on something you couldn't enjoy.


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#65 OFFLINE   jam

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Posted 19 July 2012 - 12:38 PM

Lemon Law would not apply yet at this point, as it is not in the shop for the same issue as it was when first brought in.

Lemon law does not require it to be just one issue. It can be multiply issues.

#66 OFFLINE   NickF1011

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Posted 19 July 2012 - 12:40 PM

No, it would annoy the crap out of me too. But there's really nothing that can be done other than getting annoyed. It's not like I haven't had to deal with issues -- my brand new Edge was rear-ended less than 6 months after I bought it and it took the body shop close to a month to get it repaired to my satisfaction. But what could I do other than be annoyed by it? I wanted it repaired properly and I was going to wait until that occurred regardless. At least their cigarette-smelling loaner is free. I had to pay for mine.

Edited by NickF1011, 19 July 2012 - 12:41 PM.

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#67 OFFLINE   NickF1011

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Posted 19 July 2012 - 12:40 PM

Lemon law does not require it to be just one issue. It can be multiply issues.


I'm not sure if recalls and do-not-drive orders count either. I'm no lawyer though.
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#68 OFFLINE   jam

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Posted 19 July 2012 - 12:41 PM

Jam, sounds like you FIL's Escape had a different issue, because you said "oil leak", not "fuel leak". Please make sure that the dealer check and fix both issues.

ls... it's an oil leak, but they were informed today that there is a recall for a pinched fuel line
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#69 OFFLINE   jam

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Posted 22 July 2012 - 11:26 PM

Latest on the in-laws escape.... They tell him the oil leak is fix (they hope). Now he has to wait for the parts to fix fuel line. Today makes 18 days without his suv. All I keep hearing about is GM's 60 day money back offer, and how they stand behind there products.
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#70 OFFLINE   MY93SHO

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Posted 23 July 2012 - 06:03 AM

Latest on the in-laws escape.... They tell him the oil leak is fix (they hope). Now he has to wait for the parts to fix fuel line. Today makes 18 days without his suv. All I keep hearing about is GM's 60 day money back offer, and how they stand behind there products.


Tell your FIL to buy a Lambda, between the timing chains, steering racks and now full engine replacements they are our best customers.We had 5 lined up in a row in the shop last week. 2 Acadia's and 3 Enclaves. That's not counting the one or 2 that come in every day the rest of the week. That's in a town of 18,000.

#71 OFFLINE   MY93SHO

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Posted 23 July 2012 - 06:06 AM

Forgot, don't forget to mention the 2 weeks it took to get a hose pulled from the assembly line for a 3.0L V6 Equinox. Or the 10 days it took to get pistons for a Cruze.

#72 OFFLINE   Edstock

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Posted 23 July 2012 - 08:13 AM

Or the 10 days it took to get pistons for a Cruze.


Huh? Why didn't they replace the whole engine on a brand-new sled? :)

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#73 OFFLINE   FordBuyer

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Posted 23 July 2012 - 08:25 AM

Lemon law does not require it to be just one issue. It can be multiply issues.


Lemon law I would think only applies if issue is severe and can't be fixed after repeated tries. It's like dealer and manufacturer finally threw their hands up and said we can't remedy your problem or problems. And I would think it would have to be a safety issue like stalling in traffic or overly mushy brakes that extend stopping distances, severe driveability problems, and the such. Or an oil leak that can't be fixed for some reason and leaves spotting wherever you go and constant dipstick or trans checking. Lemon laws are for severe, vexing problems, not even many, minor problems easily fixable and solved quickly.
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#74 OFFLINE   FordBuyer

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Posted 23 July 2012 - 08:31 AM

ls... it's an oil leak, but they were informed today that there is a recall for a pinched fuel line


I believe the oil leak is the hose clamp. And there has been much reporting on fuel line and what Ford is doing about it. They should be able to take care of both issues while at dealer. I imagine the issue would be availability of parts as fix is pretty easy and straight forward. Ford has to get thousands of new parts to dealers on brand new vehicle just shipped. And fix the ones not sold yet. The price you pay for being first with all new, completely redesigned vehicle with all new engine to boot.
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#75 OFFLINE   FordBuyer

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Posted 23 July 2012 - 08:36 AM

Huh? Why didn't they replace the whole engine on a brand-new sled? :)


Yeah, you would think there would be less labor in crating in brand new engine than tearing down old one and starting over in rebuilding the whole thing. Labor generally costs more than parts.
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#76 OFFLINE   akirby

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Posted 23 July 2012 - 09:29 AM

Lemon law I would think only applies if issue is severe and can't be fixed after repeated tries. It's like dealer and manufacturer finally threw their hands up and said we can't remedy your problem or problems. And I would think it would have to be a safety issue like stalling in traffic or overly mushy brakes that extend stopping distances, severe driveability problems, and the such. Or an oil leak that can't be fixed for some reason and leaves spotting wherever you go and constant dipstick or trans checking. Lemon laws are for severe, vexing problems, not even many, minor problems easily fixable and solved quickly.


Nope. Any problem that occurs repeatedly or multiple visits for different problems usually triggers a lemon law buyback (although this varies by state). It doesn't have to be a major issue or a safety issue.

#77 OFFLINE   jam

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Posted 28 July 2012 - 10:31 AM

Latest on the in-laws escape.... it's still in the shop and the oil leak still has not been fixed, don't know if it is parts or what, dealer is now giving him the run around. Don't know if the fuel line recall has been fixed either. The car has been in the shop for a total of 24 days now. He picked up the title from the dealer yesterday and got no answers from the service department. He's threatening to trade it for a Chevy Equinox when he gets it back, and he's mad enough to do it. Wouldn't that look great - a brand new 2013 Ford Escape with 63 miles on it setting on a Chevy lot for sale!
I'm hoping the lemon law kicks in first. I'll never talk another family member into buying a Ford product, too much BS
.
fordbuyer... Ohio lemon law according to Ohio Attorney General Mike Dewine's website states: If you can answer yes to any of the following 4 questions the manufacturer has had a reasonable opportunity to repair your vehicle under Ohio law. In the 1st year or 18,000 miles, whichever occurs 1st -
  • have 3 or more attempts been made to repair one problem and then the problem continues to exist or occurs again?
  • has the vehicle been in the shop for cumulative total of 30 days or more?
  • have 8 or more attempts been made to fix different problems?
  • has one unsuccessful attempt been made to fix a problem that could cause death or serious injury?
If you answered yes to at least one of these 4 questions you have the legal right to ask the manufacturer to replace the lemon or refund the entire purchas price.

#78 OFFLINE   Edstock

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Posted 28 July 2012 - 11:54 AM

He's threatening to trade it for a Chevy Equinox when he gets it back, and he's mad enough to do it. replace the lemon or refund the entire purchas price.


He'll love his new Chev. :)

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#79 OFFLINE   twmalonehunter

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Posted 28 July 2012 - 01:15 PM

Well it seems to me he WILL love it if it doesn't break within a week. I love Ford and understand shit happens but I would be pretty pissed at this point. At the very least he should be driving around in some kind of brand new loaner.

Edited by twmalonehunter, 28 July 2012 - 01:16 PM.

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#80 OFFLINE   jam

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Posted 28 July 2012 - 04:00 PM

Well it seems to me he WILL love it if it doesn't break within a week. I love Ford and understand shit happens but I would be pretty pissed at this point. At the very least he should be driving around in some kind of brand new loaner.

I agree a new loaner would have been nice, better communication would have help also. He was told last week that the oil leak was fixed and they were waiting on the parts for the fuel line. They just told him Thursday it's still not fixed. I talked to customer service up north, and they are trying to get things done but nothing yet.
I worked for Ford 32 years and will always drive a Ford . I understand things happen, but the in-laws just don't buy it. They expect 100% no defects for a $30,000.00 car.