mkaresh Posted March 10, 2007 Share Posted March 10, 2007 (edited) In late 2005 I started conducting my own reliability research. I'm reporting absolute stats like "times in the shop" that will make the differences between cars much clearer. Relative ratings obscure too much--how large is the difference between "better than average" and "worse than average"? I’ll also be updating results four times a year, so there will be information on new models sooner. Participants report repairs the month after they occur on a one-page survey. When there are no repairs, they simply report an approximate odometer reading four times a year, at the end of each quarter. To encourage participation, panel members will receive full access to the results free of charge. Details: Vehicle reliability research Comments, questions, and suggestions welcome. Edited July 16, 2007 by mkaresh Quote Link to comment Share on other sites More sharing options...
mkaresh Posted May 20, 2007 Author Share Posted May 20, 2007 25 of these are now signed up, which is much better than a month ago. More still needed for results in August. Quote Link to comment Share on other sites More sharing options...
mkaresh Posted June 22, 2007 Author Share Posted June 22, 2007 Up to 35, looking better for results in August. It'll come down to the response rate and how many more owners join in the next couple of weeks. Quote Link to comment Share on other sites More sharing options...
mkaresh Posted July 16, 2007 Author Share Posted July 16, 2007 (edited) I will have a result in August, but most likely it'll be asterisked because of an insufficient sample size. 19 responses so far, need 25 for an "official" result. More participants would help. Edited July 16, 2007 by mkaresh Quote Link to comment Share on other sites More sharing options...
jonas1022 Posted July 19, 2007 Share Posted July 19, 2007 You might want to check out this link: http://www.stangsunleashed.com/index.php?c...2_articleid=192 Quote Link to comment Share on other sites More sharing options...
mkaresh Posted September 8, 2007 Author Share Posted September 8, 2007 That's a study conducted by Ford that covers the first few months, like JD Power's IQS. Fords have also been doing well in my results, which cover ownership from brand new to at least ten years. Results are updated quarterly, so if repair rates change as the vehicles age, it will be readily apparent. The Edge didn't do quite as well as other Fords in my results, but for a new model it still did well: about 50 repair trips per 100 vehicles per year. This is about half the repair rate of GM's new large crossovers. Often with new models I see the repair rates come down as the manufacturer identifies and fixes intitial problem areas. With the August results I ended up a single response short of being able to post a result without an asterisk for insufficient sample size. Most likely that asterisk will go away with the next update. More participants would certainly help. Currently 50 owners are signed up to help out. For the details, and to sign up: Vehicle reliability research Quote Link to comment Share on other sites More sharing options...
mkaresh Posted October 24, 2007 Author Share Posted October 24, 2007 Updated results soon. Quote Link to comment Share on other sites More sharing options...
mkaresh Posted December 15, 2007 Author Share Posted December 15, 2007 Those updated results were posted. The repair rate for the Edge has increased a little, but remains about average. Next update in February. More participants always helpful. Quote Link to comment Share on other sites More sharing options...
mgazak Posted December 17, 2007 Share Posted December 17, 2007 I decided to signup for the survey. Between my wife and I, we have an 03 Taurus and 07 Edge. It seems the Edge in particular will be helpful for your results. We have about 6,600 miles so far and no issues. It has only been in once for an oil change. We are very happy with it and hope to provide some helpful info for other potential buyers. Quote Link to comment Share on other sites More sharing options...
mkaresh Posted February 7, 2008 Author Share Posted February 7, 2008 Thanks, I appreciate it. Any vehicle is helpful, because the goal is to cover all models 1997 and newer. The survey is continuous, so there's never a bad time to join. (Though sooner is of course better.) Updated results for 92 model / model year combos in a week or so. Vehicle reliability research Quote Link to comment Share on other sites More sharing options...
mkaresh Posted April 9, 2008 Author Share Posted April 9, 2008 Those were posted, now working on the May update. We're very short on 2008 model year Edges and MKXs. Without more participants for this year, there will be no result for it. Vehicle reliability research Quote Link to comment Share on other sites More sharing options...
mkaresh Posted August 22, 2008 Author Share Posted August 22, 2008 Updated results just posted. With the exception of a common problem with the 2007 AWD's PTU seal, both the 2007 and 2008 continue to have better than average repair rates. Additional participants always helplful. Full set of results: TrueDelta Vehicle Reliability Survey results Quote Link to comment Share on other sites More sharing options...
mkaresh Posted January 7, 2009 Author Share Posted January 7, 2009 In the latest results, the repair rate for the Edge remains low--unless you have a 2007 with AWD. Then the seal on the PTU is likely to fail. Additional participants needed for all years, but especially for the 2009. Car reliability research Quote Link to comment Share on other sites More sharing options...
mkaresh Posted May 30, 2009 Author Share Posted May 30, 2009 We have updated results for the Edge and MKX to include owner experiences through March 2009. In terms of successful repair trips per 100 cars per year: 2007 FWD: 17, better than average 2007 AWD: 99, worse than average, thanks to the PTU seal 2008 FWD: 60, about average, but marginal sample size; actual repair rate likely lower based on 2007 results 2008 AWD: 88, worse than average, PTU seal continues to be a problem area A big thanks to everyone who has been helping. We'll have further updates in August and November. With more participants, we could provide more precise information and cover all model years. Ford Edge reliability comparisons Quote Link to comment Share on other sites More sharing options...
mkaresh Posted October 5, 2009 Author Share Posted October 5, 2009 We've updated the results for the Edge to include owner experiences through June 2009. In terms of successful repair trips per 100 cars per year: 2008 FWD: 53, about average, marginal sample size--actual repair rate probably lower 2008 AWD: 99, worse than average 2007 FWD: 28, better than average 2007 AWD: 98, worse than average The AWD continues to require more repairs owing to a common problem with the PTU seal. We'll have further updates in November and February. With more participants, we could provide more precise information and cover all model years. Ford Edge reliability comparisons Quote Link to comment Share on other sites More sharing options...
mkaresh Posted December 17, 2009 Author Share Posted December 17, 2009 We've updated the results for the Edge to include owner experiences through September 30, 2009. In terms of successful repair trips per 100 cars per year: 2009: 71, about average, small sample size, unable to split FWD and AWD 2008 FWD: 45, about average, marginal sample size--actual repair rate probably lower 2008 AWD: 99, worse than average 2007 FWD: 23, better than average, marginal sample size 2007 AWD: 95, worse than average The AWD continues to require more repairs owing to a common problem with the PTU seal. We've also introduced two new statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop. We don't have these for the Edge yet, though, because they require a larger number of responses. So if you aren't already participating, please consider doing so. We'll have further updates in February and May. Ford Edge reliability comparisons Quote Link to comment Share on other sites More sharing options...
mkaresh Posted February 24, 2010 Author Share Posted February 24, 2010 We've updated the results for the Edge to include owner experiences through December 31, 2009. In terms of repair trips per 100 cars per year: 2009: 83, about average, small sample size, unable to split FWD and AWD 2008 FWD: 32, better than average 2008 AWD: 88, worse than average 2007 FWD: 28, better than average 2007 AWD: 80, about average The AWD continues to require more repairs owing to a common problem with the PTU seal. A big thank you, once again, to everyone who has been helping. We'll have further updates in May and August. Ford Edge reliability comparisons Quote Link to comment Share on other sites More sharing options...
mkaresh Posted June 9, 2010 Author Share Posted June 9, 2010 We've updated the results for the Edge to include owner experiences through March 31, 2010. In terms of repair trips per 100 cars per year: 2010: 136, worse than average, small sample size, will probably improve in future updates 2009: 60, about average, not enough responses to split FWD and AWD 2008 FWD: 16, better than average 2008 AWD: 67, about average 2007 FWD: 36, better than average 2007 AWD: 53, about average The AWD continues to require more repairs owing to a common problem with the PTU seal. We'll have further updates in August and November. Ford Edge reliability comparisons Quote Link to comment Share on other sites More sharing options...
mkaresh Posted August 24, 2010 Author Share Posted August 24, 2010 We've updated the results for the Edge to include owner experiences through June 30, 2010. Other sources of car reliability information won't cover the more recent months until the summer or even fall of next year. Repair frequencies, in terms of repair trips per 100 cars per year: 2010: 117, worse than average, sample size right at the minimum, better than last time and will probably further improve in future updates 2009: 71, about average, not enough responses to split FWD and AWD 2008 FWD: 27, better than average 2008 AWD: 54, about average 2007 FWD: 28, better than average 2007 AWD: 46, about average The AWD continues to require more repairs owing to a common problem with the PTU seal, though the difference has been narrowing. Thank you, once again, to this forum and everyone who has been helping. We'll have further updates in November and February. To see how competitors compare, and to sign up to help provide better information: Ford Edge reliability comparisons Quote Link to comment Share on other sites More sharing options...
mkaresh Posted November 11, 2010 Author Share Posted November 11, 2010 Starting this month we have a new question to measure, as objectively as possible, the severity of a problem. Many people have been asking for reliability stats that weight problems by how severe they are, and once we have enough responses with the revised survey we'll start providing this. Also, updated reliability stats this month. As always, the more owners participate, the better the information we can provide to everyone. Car reliability research Quote Link to comment Share on other sites More sharing options...
emoney Posted November 18, 2010 Share Posted November 18, 2010 wow that is really interesting data. as soon as I receive the 2011 edge SEL AWD that I ordered I will be sure to register on your website. Quote Link to comment Share on other sites More sharing options...
mkaresh Posted January 10, 2011 Author Share Posted January 10, 2011 We've updated the results for the Edge to include owner experiences through September 30, 2010. Other sources of car reliability information won't cover the months since April until the summer or even fall of next year. Repair frequencies, in terms of repair trips per 100 cars per year: 2010: 101, worse than average, better than last time and will probably further improve in future updates 2009: 49, about average, not enough responses to split FWD and AWD 2008 FWD: 35, better than average 2008 AWD: 57, about average 2007 FWD: 23, better than average 2007 AWD: 43, about average The AWD continues to require more repairs owing to a common problem with the PTU seal, though the difference has been narrowing. Thank you, once again, to this forum and everyone who has been helping. We'll have further updates in February and May. To see how competitors compare, and to sign up to help provide better information: Ford Edge reliability ratings and comparisons Quote Link to comment Share on other sites More sharing options...
mkaresh Posted March 25, 2011 Author Share Posted March 25, 2011 (edited) We've updated the results for the Edge to include owner experiences through December 31, 2010. Other sources of car reliability information won't cover the months since April until the summer or even fall of this year. Repair frequencies, in terms of repair trips per 100 cars per year: 2010: 69, about average, not enough responses to split FWD and AWD 2009: 42, about average, not enough responses to split FWD and AWD 2008 FWD: 55, about average 2008 AWD: 63, about average 2007 FWD: 38, better than average 2007 AWD: 58, about average Especially with the 2007 the AWD continues to require more repairs owing to a common problem with the PTU seal, though the difference has been narrowing. Thank you, once again, everyone who has been helping. We'll have further updates in May and August. With more participants we could provide more precise results. To see how competitors compare, and to sign up to help provide better information: Ford Edge reliability ratings and comparisons Edited March 25, 2011 by mkaresh Quote Link to comment Share on other sites More sharing options...
mkaresh Posted June 29, 2011 Author Share Posted June 29, 2011 We've updated our car reliability stats for the Edge to include owner experiences through March 31, 2011. Repair frequencies, in terms of repair trips per 100 cars per year: 2011: 55, about avearge, small sample size 2010: 50, about average 2009: 36, better than average 2008 65, about average, no longer splitting FWD and AWD because similar results 2007 FWD: 47, better than average 2007 AWD: 65, about average Especially with the 2007 the AWD continues to require more repairs owing to a common problem with the PTU seal, though the difference has been narrowing. We'll have further updates in August and November. With more participants we could provide more precise results. To see how competitors compare, and to sign up to help provide better information: Ford Edge reliability ratings and comparisons Quote Link to comment Share on other sites More sharing options...
frdtuff Posted July 4, 2011 Share Posted July 4, 2011 Just sold our 2008 Edge 80,000 miles did nothing but oil changes, one set of tires, and one air filter. Brakes still had approx. 35%-40% left. Excellant vehicle, we now have a 2011 Edge on order. Quote Link to comment Share on other sites More sharing options...
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